Cookie Policy

This Cookie Policy explains how AI Car Parking Ltd uses cookies and similar technologies when individuals access or interact with our website, online payment systems, appeals portal and related digital services.

Cookies help support:

• website functionality
• operational performance
• secure access
• payment processing
• appeals services
• website security
• user preferences
• analytics and service improvements

This policy should be read together with our Privacy Policy.

Cookies are small text files stored on your device when you visit a website.

Similar technologies, browser storage and device storage technologies may also be used to store or access information for operational, security and functionality purposes.

Cookies and related technologies may help:

• remember preferences
• maintain secure sessions
• improve website performance
• support online services
• analyse website usage
• detect technical issues
• improve user experience

Some cookies are deleted automatically when you close your browser, while others may remain on your device for a limited operational period.

AI Car Parking Ltd may use cookies and similar technologies to:

• operate website functions
• maintain website security
• support online payments
• support the appeals portal
• maintain login or session functionality
• remember user preferences
• improve website performance
• analyse website traffic and user journeys
• identify technical issues or errors
• support fraud prevention and operational security measures

Strictly Necessary Cookies

Strictly necessary cookies are required for the operation of our website and online services.

These cookies may support:

• secure website access
• page navigation
• secure payment sessions
• appeals portal functionality
• form submissions
• session authentication
• fraud prevention
• website security
• cookie preference storage

These cookies generally do not require consent where permitted by law.

Functional Cookies

Functional cookies help improve website usability and operational functionality.

These cookies may support:

• saved preferences
• accessibility settings
• language or region settings
• optional website features
• portal functionality
• user experience improvements

Certain functional cookies may require consent depending on their purpose.

Analytics & Performance Cookies

Analytics and performance cookies help us understand:

• how visitors use our website
• page performance
• website traffic
• visitor journeys
• technical errors
• service usage trends

This information helps us improve:

• website navigation
• service performance
• website structure
• content accessibility
• operational reliability

Where required by law, these cookies are used only after consent has been provided.

Third-Party Cookies

Certain website features and online services may involve trusted third-party providers, including:

• payment processors
• analytics providers
• hosting providers
• mapping services
• embedded content providers
• website security services

These providers may place cookies or similar technologies through their own systems when users interact with their services.

Third-party technologies are governed by the relevant provider's own privacy and cookie policies.

Where required by law, AI Car Parking Ltd requests consent before placing non-essential cookies or similar technologies on your device.

Users may:

• accept cookies
• reject non-essential cookies
• manage cookie categories
• withdraw consent
• update cookie preferences

through our cookie banner or cookie management tools where available.

Users may manage or disable cookies through:

• browser settings
• cookie preference tools
• device privacy settings
• private browsing settings

Please note that restricting certain cookies may affect website functionality, payment services, appeals access or other online features.

Certain cookies and technical technologies may be used to:

• maintain secure sessions
• detect suspicious activity
• prevent misuse or fraud
• maintain website integrity
• support operational security controls
• protect online services and payment systems

These technologies help support the safe and secure operation of our digital services.

Cookie duration may vary depending on:

• the type of cookie
• browser settings
• operational requirements
• website functionality
• user preferences

Some cookies expire automatically after a browsing session ends, while others may remain active for a defined operational period.

AI Car Parking Ltd may update this Cookie Policy from time to time to reflect:

• website updates
• service improvements
• technology changes
• legal requirements
• regulatory guidance

The latest version will always be published on our website.

Official Guidance References

This Privacy Policy has been drafted with reference to applicable UK data protection legislation and official guidance issued by:

• the Information Commissioner's Office (ICO)
• GOV.UK guidance relating to cookies, online privacy and UK GDPR obligations